Privacy Policy

 

Your privacy is important to us. We do not share any information you provide on our site to anyone and that’s a promise.

Terms & Conditions

Please read the below T&C carefully. These T&C may change without intimation and you shall be required to review the same regularly.

All content, logos, photographs, web design, etc. belong to Chirpy India Retail Private Limited. Copying or any imitation is punishable under the Government of India copyright laws.

We reserve the right to cancel any product or service to the customer for any reason at any time and the payment made by the customer will be refunded in such cases.

Chirpy India Retail Private Limited does not promise or warrant that its site is free of viruses or other harmful components. We will not be responsible for any such damages arising from using of our site.

Chirpy India Retail Private Limited ensures to provide accurate information on all the products listed on our website, however we cannot promise you on this.

Shipping Policy

The products are processed and packed within 2 to 3 working days from the day of order. We try to deliver the products within 4 to 5 working days in India however it might take a maximum of 10 days at certain places due to logistic issues and out of country deliveries take about a minimum of 10 days to a maximum of 25 days depending upon the location. The transit time is provided by our logistic partners. We do not hold responsibility for any delay. Tracking number will be given to the customer upon placing an order.

Free shipping is applicable only within India and for products priced Rs.2000 & above, for products below that Rs.100 will be charged as shipping cost.

For out of Country shipping, a flat fee of Rs.1500 is applicable per product.

Return & Refund Policy

Our products are quality checked twice before being dispatched to the customer. In case you want to return the product, please return within 15 days from the date of delivery. (Our address is on our Contact page).

In case of a damaged product, please click a picture of the damaged product and send to help@chirpyindia.com. We shall get in touch with you.

However please note we shall accept returns of all items except the following.

  • Products Purchased During Sale.
  • Free Products.
  • Jewelry.
  • Personal Care Products.
  • Gourmet Products.
  • Wall Art/Paintings.

Full refund is applicable only if, the product you ordered has any manufacturing defect or in case you received a damaged product.

The refund can be claimed within 15 days from the day of delivery.

The refund time is 7-8 working days, however the time may vary from bank to bank.

Payments

We accept all Credit & Debit Cards. You can also pay through Net Banking, Cash on Delivery & eWallets.

Our payment gateway partners are PAYU BIZ & RAZORPAY.

Any card or net banking payment will be through PAYU BIZ & RAZORPAY only.

Who is PAYU BIZ & RAZORPAY?

They are India's most comprehensive and secure payment gateways.